We’re fully vaccinated against Covid-19
We’re providing COVID safe spaces and services to ensure mental health and wellbeing care is delivered to our community without disruption during times of change.
See the Resources section below for links to government and health information.
OUR COVID-19 COMMITMENT
Fleurieu Wellbeing values the health and wellbeing of our clients, staff, practitioners and the communities in which we live, work and play. As a frontline health and wellbeing service, we deliver evidenced-based best-practices under the current recommendations and public health orders of each state and territory in Australia.
We realise that things are changing quickly and that it’s important to be able to find good clear information about COVID-19. We have collected as much information as possible for our clients, people with disability and their carers in one place.
We continue to offer face-to-face appointments that adhere to the public health orders in place in your region. Fleurieu Wellbeing also specialises in quality provision of telehealth support by phone or secure online video link.
COVID POLICY
Hygiene and Physical Distancing
For clients who require in person support, we take extra measures to reduce exposure risks. These include (but are not limited to):
Maintaining a distance of 1.5 metres between people during face-to-face appointments.
Using contactless payments and forms where possible
Making masks and hand sanitiser available
Observing recommended coughing and sneezing etiquette
Frequent handwashing with soap and water
No hand-shaking
Ventilation Requirements
Adequate ventilation must be maintained within the service environment.
Personal Protective Equipment
We respect the rights of practitioners and clients to wear PPE at their discretion. In relation to Covid, a surgical mask provides the best protection and is the preferred option.
Our Covid-19 Service Agreement
Our service agreement, which is available to you prior to engaging services with us, outlines specified Covid related protocols inline with Health Regulation Requirements.
COVID INFORMATION RESOURCES
Disability Information Helpline 1800 643 787 (free call)
⦁ Disability Information Helpline is available Monday to Friday 8am to 8pm (AEST) and Saturday and Sunday 9am to 7pm (AEST). It’s not available on national public holidays.
⦁ If you are deaf, hard of hearing, or have a speech impairment, you can call the National Relay Service on 133 677 and ask for 1800 643 787
NDIS Corona Virus Hotline – 1800 800 110 then press 5 (free call)
⦁ The NDIS have staff that are available to answer your questions and help with your plan, if you press 5 after calling the NDIS number. Open Monday to Friday 8am to 8pm.
National Disability Insurance Scheme (NDIS)
The NDIS has a range of information and resources for NDIS participants on the NDIS website. Please check their website often as it is regularly updated.
Other helpful websites and resources:
⦁ Every Australian Counts has put together a list of Corona Virus resources
⦁ IDEAS have put together a list of Corona Virus resources in Easy English here
⦁ Blind Citizens Australia has information for people with visual impairment, including handwashing advice here
⦁ What to do if you’re in a wheelchair from NuMotion
⦁ Update on COVID-19 from Asthma Australia
National Corona Virus Hotline – 1800 020 080 (free call)
⦁ If you are deaf, have hearing loss or a speech impairment, you can call the National Relay Service on 133 677
⦁ Available 24 hours a day, 7 days a week.
Department of Health
The most reliable sources of information about COVID-19 is on the new Australian Government website and the Department of Health website. These websites are updated regularly to give you the latest COVID-19 news, updates, and advice from government.